Terms of use

1. Company data

In compliance with the provisions of article 10 of Law 34/2002, of July 11, on services of the information society and electronic commerce, the identifying data of the company that owns the property rights are presented below. intellectual and industrial:

Urano Vet SL

Avda. Santa Eulalia, 208520

Les Franqueses (Barcelona)

Tel +34 93 193 52 55

Fax +34 93 519 80 95


Registered in the Mercantile Registry of Barcelona Volume 41,226 Folio 77 Page B-383294 Inscription 1st NIF B 65101115

2. Object

This website (https://www.uranovet.com), owned by Urano Vet SL (hereinafter UranoVet), has been created and designed to publicize and allow general access to all Internet users to UranoVet's corporate and commercial information.

The purpose of this legal notice is to establish the general conditions that regulate the access and general use of said website by all users, so that access and use of this necessarily implies submission and acceptance of the general conditions cited and included in this legal notice. UranoVet reserves the right to carry out, at any time and without prior notice, any modification or update of the contents and services of these access and use provisions and, in general, of all the elements that make up the design and configuration of its site. Web. For this reason, it is recommended that the user read the general conditions carefully each time they want to enter the website and make use of it, since they may undergo some modifications.

3. Industrial and intellectual property

All the contents of the website (hereinafter the contents) are the intellectual property of UranoVet or, where appropriate, of third parties, unless otherwise specified. By way of example only, the contents include texts, photographs, graphics, images, icons, software, links and other audiovisual or sound content, as well as their graphic design and source codes.

Likewise, the trademarks, trade names or distinctive signs are the exclusive property of UranoVet or, where appropriate, of third parties, unless otherwise specified.

The user must always respect all intellectual property rightsand industrial of the website, owned by UranoVet or third parties, even if they are free and/or publicly available.

Urano Vet SL has the necessary exploitation and intellectual property rights of the software.

The transfer of the intellectual property rights of this website is expressly prohibited.

For any action that exceeds the fulfillment of the contract, the user will need written authorization from Urano Vet SL, and the user is prohibited from accessing, modifying, viewing the configuration, structure and files of the servers owned by Urano Vet SL, assuming responsibility civil and criminal derived from any incident that could occur in the servers and security systems as a direct consequence of a negligent or malicious action on their part.

Despite the provisions above, the user may view and obtain a temporary private copy of the contents for their personal, exclusive and private use in their computer systems (software and hardware), provided that it is not for the purpose of carrying out activities of a personal nature. commercial or professional, nor for purposes of distribution, modification, alteration or decompilation. The infringement of any of the aforementioned rights may constitute a violation of these conditions, as well as a crime in accordance with articles 270 and following of the Penal Code

4. Contents

UranoVet reserves the right to update or modify the contents of this website without prior notice.

The contents of the website, especially the informative, technical or advertising references, unless expressly indicated otherwise, do not constitute a binding offer. UranoVet reserves the right to introduce modifications or partially or totally omit the current contents of the web when it deems appropriate, as well as to prevent or restrict access temporarily or permanently.

Intellectual property of the content hosted

The use contrary to the legislation on intellectual property of the services provided by Urano Vet SL and, in particular of:

1. The use that is contrary to Spanish laws or that infringes the rights of third parties.

2. The publication or transmission of any content that, in the opinion of Urano Vet SL, is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.

3. Thecracks, program serial numbers or any other content that violates the intellectual property rights of third parties.

4. The collection and/or use of personal data of other users without their express consent or in contravention of the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of persons with regard to the processing of personal data and the free movement ofthe same.

5. The use of the domain's mail server and email addresses to send unwanted mass mail.

The user has full responsibility for the content of his website, the information transmitted and stored, hypertext links, third-party claims and legal actions in reference to intellectual property, third-party rights and protection of minors.

The user is responsible for the laws and regulations in force and the rules that have to do with the operation of the online service, electronic commerce, copyright, maintenance of public order, as well as universal principles of Internet use.

The user will indemnify Urano Vet SL for the expenses generated by the imputation of Urano Vet SL in any cause whose responsibility was attributable to the user, including legal defense fees and expenses, even in the case of a non-final judicial decision.

Protection of information hosted

Urano Vet SL makes backup copies of the contents hosted on its servers, however, it is not responsible for the loss or accidental deletion of data by users. In the same way, it does not guarantee the total replacement of the data deleted by the users, since the aforementioned data could have been deleted and/or modified during the period of time elapsed since the last backup copy.

The services offered, except for the specific backup services, do not include the replacement of the contents stored in the backup copies made by Urano Vet SL, when this loss is attributable to the user; in this case, a rate will be determined according to the complexity and volume of the recovery, always with the prior acceptance of the user.

The replacement of deleted data is only included in the price of the service when the loss of the content is due to causes attributable to Urano Vet SL

Commercial communications

In application of the LSSI. Urano Vet SL will not send advertising or promotional communications by email or other equivalent electronic means of communication that had not previously been requested or expressly authorized by the recipients thereof.

In the case of users with whom there is a prior contractual relationship, Urano Vet SL is authorized to send commercial communications regarding Urano Vet SL products or services that are similar to those initially contracted with the client.

In any case, the user, after proving his identity, may request that no further commercial information be sent to him through the Customer Service channels.

5. Privacy and data protection policy

As established in REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 regarding the protection of natural persons with regard to the processing of personal data and the free circulation of these data, Urano Vet, SL wishes to process the information you provide us with in order to retain you as a customer, offering you technical and post-sale assistance services, communication of commercial offers, information on products, accumulation of points from the company's loyalty plans, billing and collections. and shipment of products. The personal data collected will only be processed and/or transferred for the stated purposes, and always with your consent.

Urano Vet, SL has adopted the necessary technical measures to maintain the level of security required, according to the nature of the personal data processed and the circumstances of the treatment, in order to avoid, as far as possible and always according to the state of the technique, its alteration, loss, treatment or unauthorized access.

The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation as to whether Urano Vet, SL is processing your personal data.

You can exercise your rights of access, rectification, deletion, limitation of treatment, opposition, portability, withdrawal of consent and claim by sending an email to info@uranovet.com.

6. Clause protection of data and images Urano Vet, SL

Urano Vet SL, in application of current regulations on the protection of personal data, informs that the personal data collected through the forms on the Website: http://www.uranovet.com, are included in the specific automated files of users of Urano Vet SL services

The collection and automated processing of personal data is for the purpose of maintaining the commercial relationship and carrying out tasks of information, training, advice and other activities of Urano Vet SL

All texts, graphics, photographs, images, audio, logos, slogans, brand names, as well as any other content belong exclusively to Urano Vet, SL.

These data will only be transferred to those entities that are necessary for the sole purpose of complying with the aforementioned purpose.

You may view and use the content only for your personal information and for inquiries and orders on the site, and for that purpose only. You may not use any content for commercial purposes without the prior express and written authorization of Urano Vet, SL In this way, it is not permitted to use, reproduce, copy, modify, transmit, display, publish, sell, grant licences, distribute or commercially exploit any content on any other web page, especially those that have a commercial purpose of selling any of the products or services marketed by our company, without the prior and express written consent of Urano Vet, SL In any case, any content that is used It must have been provided directly by the company, without the mediation of any type of intermediary,

The use of data mining, robots, or similar data gathering and extraction tools inwww.uranovet.comor any other associated domain owned by Urano Vet, SL is strictly prohibited.

Likewise, you may not use any content in a way that discredits or belittles Urano Vet, SL or in a way that may cause confusion or violation of any applicable law or regulation.

All software used on this site is the property of Urano Vet, SL or its software providers. The content, compilation and software are protected under state, national and international copyright laws

Urano Vet SL adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of individuals with regard to the processing of personal data and their free circulation, and repealing the old LOPD, the new Organic Law 3/2018, of December 5, on Data Protection and Guarantee of Digital Rights (LOPDGDD ).

The user may at any time exercise the rights of access, opposition, rectification, cancellation, limitation and portability recognized in the aforementioned Regulation (EU). The exercise of these rights can be done by the user via email to: rrhh@uranovet.com or at the address: Avd. Santa Eulàlia, 2, CP 08520 - Corró D'avall - Les Franqueses del Vallés (Barcelona).

The user declares that all the information provided by him is true and correct, and undertakes to keep them updated, communicating the changes to Urano Vet SL

7. Third Party Links to the UranoVet Website

The Internet user who wants to introduce a link from his web page to the UranoVet website must obtain prior authorization from UranoVet in writing. In addition, you must comply with the following obligations:

The link or link will only link to the main page, unless expressly authorized to redirect to a secondary page, which in no case may be reproduced in any way.

It is expressly prohibited to establish frames of any kind that surround the website or allow the display of information, activities, services or products through Internet addresses other than those of this website.

The link or the link page may not carry out activities or make use of devices that are contrary to the laws, morality or public order.

In no case will be carried out, from the website where the link is located, false, inaccurate or incorrect statements about UranoVet, its employees or its products and services.

The sender may not use the graphic or mixed brand, or any other distinctive sign of UranoVet within its own website, except in cases expressly authorized by UranoVet.

8. Liability

With the limits established by law, Urano Vet SL does not assume any responsibility derived from the lack of veracity, integrity, updating and precision of the data or information contained in its web pages, inIn any case, the user will be liable for damages of any kind that Urano Vet may suffer as a result of breaching any of the obligations to which he is subjected by this Legal Notice or, where appropriate, by the particular conditions of application.

8.1 Access to the website

UranoVet is not responsible for damages or losses of any kind caused to the user caused by errors or disconnections to the telecommunications networks that cause the suspension, cancellation or interruption of the website service during the provision of this service or prior to it.

8.2 Protection of personal data

UranoVet guarantees full compliance with the obligations provided, as well as the implementation of the security measures provided in article 9 of Law 15/1999 on the protection of personal data (hereinafter LOPD) and in its development Regulations approved by Royal Decree 1720/2007, of December 21.

Likewise, to access some of the services that Urano Vet SL offers through the website, you must provide some personal data. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of With these data we inform you that, by completing these forms, your personal data will be incorporated and will be processed in the files of Urano Vet SL in order to be able to provide and offer our services as well as to inform you of improvements to the website.

8.3 Quality of service

Access to the website does not imply an obligation on the part of UranoVet to control the absence of viruses, worms or any other harmful computer element. In any case, the user is responsible for the availability of adequate instruments for the detection and disinfection of harmful computer programs.

8.4 The contents

UranoVet is not responsible for the decisions made based on the information provided on the website, nor for the damages caused to the user or third parties due to actions that are solely based on the information obtained through the website.

8.5 Links or links

The website access service includes technical link devices that allow the user to access other Internet pages and portals. In these cases, UranoVet acts as a provider of intermediation services, in accordance with article 17 of Law 34/2002, of July 11, on services of the information society and electronic commerce (LSSI), and will only be responsible for the contents and services provided on the linked sites to the extent that it has effective knowledge of the illegality and has not deactivated the link with due diligence.

In the event that the user considers that there is a linked site with illegal or inappropriate content, they may communicate it to UranoVet, in accordance with the procedure and the effects established in clause 6, without in any case this communication entailing the obligation to withdraw the corresponding link.

The existence of links or links should not presuppose the existence of agreements with those responsible or owners of said links, nor the recommendation, promotion or identification of UranoVet with the statements, contents or services provided.

UranoVet does not know the contents and services of the links or links and, therefore, is not responsible for the damages caused by the illegality, quality, outdatedness, unavailability, error and uselessness of the contents and/or services of the links or links or any other damage that is not directly attributable to UranoVet, thereforethat the contents and information do not bind Urano Vet SL nor do they constitute opinions, advice or legal advice of any kind, since it is merely a service offered for informational and informative purposes.

We also inform you that you will have the possibility at any time to exercise your rights of access, rectification, cancellation, opposition, limitation and portability of your personal data, free of charge by email to: rrhh@uranovet.com or at the address : Avd. Santa Eulàlia, 2, 08520 - Corró D'avall - Les Franqueses del Vallés (Barcelona).

9. Purpose and processing of personal data

For what purpose will we process your personal data?

At Urano Vet SL, we will process your personal data collected through the Website: http://www.uranovet.com, with the following purposes:

1. Provide its services according to the particular needs of clients, in order to fulfill the contracts signed by it.

We remind you that you can oppose the sending of commercial communications by any means and at any time, by sending an email to the address indicated above.

The fields of said records are mandatory, making it impossible to carry out the expressed purposes if these data are not provided.

For how long are the personal data collected kept?

The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion and during the period for which legal responsibilities could arise for the services provided.


The processing of your data is carried out with the following legal bases that legitimize it:

1. The request for information and/or the contracting of the services of Urano Vet SL, whose terms and conditions will be made available to you in any case, prior to a possible contracting.

2. Free, specific, informed and unequivocal consent, while we inform you by making this privacy policy available to you,that after reading it, if you are satisfied, you can accept by means of a declaration or a clear affirmative action, such as marking a box provided for this purpose.

In the event that you do not provide us with your data or do so in an erroneous or incomplete manner, we will not be able to meet your request, making it completely impossible to provide you with the requested information or to carry out the contracting of services.


The data will not be communicated to any third party outside Urano Vet SL, except legal obligation.

Data collected by users of the services

In cases where the user includes files with personal data on shared hosting servers, Urano Vet SL is not responsible for the user's breach of the GDPR.

Intellectual property rights http://www.uranovet.com

Urano Vet SL is the owner of all copyright, intellectual and industrial property, "know how" and any other rights related to the contents of the website http://www.uranovet.com and the services offered therein, as well as the programs necessary for its implementation and related information.

The reproduction, publication and/or use not strictly private of the contents, total or partial, of the website http://www.uranovet.com is not allowed without prior written consent.

10. Applicable law and jurisdiction

These access conditions are subject to the Spanish legal system. For the resolution of any conflict that may arise from accessing the website, the user and UranoVet agree to expressly submit to the courts and tribunals of the city of Barcelona, waiving any other general or special jurisdiction that may correspond to them.

11. Conditions of electronic contracting of services

11.1 Prior information applicable to electronic contracting

In accordance with the provisions of article 23 et seq. of Law 34/2002 on services of the information society and electronic commerce, contracts entered into electronically will produce all the effects provided for by the legal system, provided that the consent of both parties and this can be accredited.

For these purposes, it will be understood that the monitoring of all phases of the registration process and, where appropriate, the payment of the corresponding economic amount necessarily implies the provision of the express consent required for contracting the service.

In the same way, and in accordance with the provisions of article 27 of Law 34/2002 on services of the information society and electronic commerce, it is made available to users, prior to the start of the contracting procedure, all the information related to it.

The contracting conditions indicated below are directly applicable to the contracting of all services made available through the web portal http://www.uranovet.com, unless expressly provided otherwise.

11.2 Recruitment procedure

The contracting procedure for services is carried out completely electronically through our platform, without the physical presence of the parties and/or external physical transaction at any time.

Any person with Internet access can carry out the contract, with the only prerequisite being to have registered as a user, this being essential to be able to start the contracting procedure.

The phases of the contracting procedure are visible to users throughout the contracting procedure. 3 phases can be distinguished:

• User identification.

• Selection of the service and form of payment.

• Confirmation of the service.

The user must only select the service that he wishes to purchase and press the purchase button provided for this purpose. In this way, the contracting procedure will begin, which will always follow the steps indicated above for all available services.

Once the service, quantity, applicable taxes, total price and means of payment have been selected, the platform will show the user a summary of the contract made, together with the applicable contract conditions, which in any case must be expressly accepted. by the user to be able to follow the contracting process.

Once the acceptance box of the contracting conditions has been checked, if any of the electronic means of payment have been selected, the user will be directly redirected to the corresponding external payment platform to make the payment, without http:/ /www.uranovet.com has the possibility of accessing the user's credit card and/or payment system data at any time.

The security of the payment procedure is guaranteed by the financial institution.

Once the contracting of the service is finished, a summary screen of the contracting carried out will be displayed.

If the payment by credit card has been selected, this will be carried out through the bank's POS, a platform completely unrelated and independent of the provider.

Within a maximum period of 24 hours, the contracting party will receive an email in which all the information related to the contracted service will be displayed. This document is confirmation that the contract has been carried out successfully, being valid as a means of accreditation for any type of claim, as long as the corresponding payment receipt is attached.

The provider informs the user that all the contracts made will be registered in a file for the control and management of contracts, in which they will be reflected, together with the information of the contracted services, additional information to guarantee security and evidence of the correct execution. of the procedure.

11.3 Right to withdraw from the contract

In accordance with the provisions of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws, together with article 45 of Law 7/1996, on Retail Trade, the user has the right to withdraw from the contract during the period from the moment the service has been contracted.

To exercise the right of withdrawal, the user must simply request it in writing to any of the addresses mentioned below, expressly indicating their request to exercise the right of withdrawal:

• Mailing Address: Avd. SantaEulàlia, 2. - 08520 - Corró D'avall - Les Franqueses del Vallés (Barcelona)

• Email: rrhh@uranovet.com

In any case, it is up to the consumer and user to prove that they have exercised their right of withdrawal in accordance with the provisions of this chapter.

Once the request to exercise the right of withdrawal has been received, we will proceed to refund the economic amount paid (without in any case including the shipping and management costs that could have been paid initially) within a maximum period of 14 calendar days from the moment of receipt of the withdrawal and always through the means used to pay for the service, or failing that, by bank transfer.

The exercise of the right of withdrawal requires at all times that the user has not consumed or enjoyed any of the contracted services. In the event that you have consumed any of these services, it will not be possible to exercise the right of withdrawal.


The user undertakes during the term of this contract to:

• Not use the platform or any of the elements that make it up, to carry out time-sharing operations, become a provider of software application services to the extent that they are aimed at making third-party access to the platform or any of its components possible. , through rental operations, administrative services or any other of similar consideration, sharing them or making them available to third parties.

• Do not subject the platform or any of its elements to activities aimed, directly or indirectly, atthe decompilation of its software, which implies its submission to operations of an inverse nature to those that determined its construction or that, ultimately, constitute or may constitute operations of reverse engineering, decompilation or disassembly. None of the sections of this contract may be understood as an authorization to access the source code of the platform.

• Do not publish the platform, or use it as a system for the management and exchange of information and/or illegal documentation, contrary to morality or public order, contrary to copyright and/or industrial property rights.

• Do not subject the platform to workloads aimed at destabilizing it, including denial of service attacks (DDoS) or similar situations. If this type of situation is detected, the agreed level of service will not apply, being considered an emergency situation, therefore Urano Vet SL does not assume any responsibility for the lack of availability of the service.

• Not carry out acts of reverse engineering, taking requirements and other activities aimed at developing an online platform identical or similar to the one made available by http://www.uranovet.com, this activity being able to be considered as an act of competition unfair and infringement of the intellectual and industrial property rights that the provider holds on the platform.

• Not translate, adapt, improve, transform, modify or correct the platform or any of the elements that integrate it, not being able to incorporate it into other own software or portals or those provided by third parties.

• Do not withdraw, delete, alter, manipulate or in any way modify those notes, legends, indications or symbols that the provider, as the legitimate owner of the rights, incorporates into its properties in terms of intellectual or industrial property (such as copyright , ©, ® and TM, etc.) either on the platform itself or in the associated material.

• Accept that http://www.uranovet.com may or may not introduce contextualized advertising on the website.

• Pay the economic amounts expressly indicated in this contract in a timely manner.

• Inform the provider of any fact or situation that may have occurred that could jeopardize the security of access by authorized users.

• It is prohibited to force failures or look for security gaps in the platform.


We are deeply committed to ensuring that our services function correctly and in accordance with the conditions agreed with our users. However, sometimes it is possible that situations may arise, especially due to the intervention of ill-intentioned third parties, that could lead to liability.

In this sense, below, we indicate those situations in which we are not responsible for the actions of the users, assuming all the derived responsibilities:

• In the event that information appears published on the platform that has not been hosted by us or that, if applicable, has been published by a third party outside the organization.

• In the event that the platform is not operational for technical reasons attributable to third parties or unforeseeable causes and/or force majeure.

• In the event that the user or any third party, disseminates, publishes or distributes on the platform any type of defamatory, insulting, discriminatory material, that incites violence or that goes against morality, public order, fundamental rights, the public freedoms, honor, privacy or the image of third parties.

• In the event that the user or any third party uses the platform to introduce data, viruses, malicious code, hardware or any other instrument or electronic or physical device, and damage is caused to the systems of other users.

The services made available and marketed through http://www.uranovet.com are provided by third-party companies completely independent of the provider. For this reason, http://www.uranovet.com is not responsible in the event of specific failures in the continuity of the service or, where appropriate, in the lack of punctual availability of the same.

In the event that the services contracted by the user are not available for a period of more than 72 hours from the moment of notification of the incident, the user is empowered to request the provider to terminate this contract and return the the economic amounts corresponding to the services not enjoyed, which will be duly reimbursed through the same means that the initial payment would have been made or, where appropriate, by bank transfer.

In the event that any of the content accessible through the platform is contrary to current regulations, we promise to proceed with its immediate removal, as soon as we become aware of and corroborate the facts.


From http://www.uranovet.com we are deeply committed to the protection of intellectual property rights. That is why we have established the following conditions and policies:


The provider guarantees the user that it is the legitimate owner of the platform and that it is not involved in any type of legal dispute prior to signing this contract.

The user expressly acknowledges that the provider holds all right, title and interest over the platform and the IT developments associated with the service, as well as over all its modules, modifications and updates and over any element and/or functionality that was developed on it, regardless of whether it has been requested by the user or not. For these purposes, it is included without any limitation, the recognition of the provider's ownership of all copyright, intellectual and/or industrial property, being able to exploit the platform, without any restriction of a temporary, territorial nature, related to means of diffusion or modalities of exploitation and without more limitations than those established in the laws.

The structure, characteristics, codes, work methods, information systems and exchange thereof, development tools, know-how, methodologies, processes, technologies or algorithms that constitute and/or may constitute the platform, are the exclusive property of the provider. , being duly protected by national and international intellectual and/or industrial property laws, and may not be subject to further modification, copying, alteration, reproduction, adaptation or translation by the user, without the prior express consent of the user. lender.

In the same way, all user manuals, texts, graphic drawings, databases, which complement the platform and/or the materials associated with it, are the property of the provider, without being subject to further modification, copying, alteration, reproduction, adaptation or translation by the user.

The provision of the platform in service mode or the mere access by the user does not imply, in any case, the transfer of its ownership, nor the granting of a right of use in favor of the user other than that expressed in these conditions.

In order for the user to be able to use the platform, which is the exclusive property of the provider, the provider grants, by virtue of this contract, a non-exclusive use license in favor of the user, with a temporal scope limited to each connection period, spatial in scope unlimited to the extent that it can be accessed from any computer with the Internet, non-transferable, revocable and non-sublicensable.

In any case, any type of reproduction, imitation, transmission, translation, modification, creation of a derivative work and/or public communication is absolutely prohibited, regardless of the means used to do so, otherwise the infringing user assuming all direct or derivatives that could occur.

For any aspect that is not expressly recognized in this contract, it will be understood that all rights are reserved in favor of the provider, with the latter's written authorization being necessary to be able to carry it out.


All content and information published or managed by users on the platform are the exclusive property of the latter, being http://www.uranovet.com a mere service provider of the information society in charge of data storage.

The provider does not receive any type of intellectual property right due to the fact that the user hosts or manages them on its platform, so in no case may it treat them for purposes other than those directly related to the provision of the services actually contracted.


In accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of These, all the personal data provided during the use of the platform and during the provision of the services will be treated in accordance with the provisions of the Privacy Policy, which all users must expressly accept in advance in order to register.

Any user who accepts these conditions of use accepts our Privacy Policy informed, express and unequivocal, assisting in this sense the rights of access, rectification, cancellation and opposition regarding their personal data, being able to exercise them as reported in the aforementioned Privacy Policy.


These conditions will enter into force on the date of contracting the service and will last for one year, renewing tacitly for annual periods.

Either party may terminate this contract by express written communication to the other party, at least 30 days prior to the start of the following period.

However, those services that are for consumption and that are contracted in packages or promotions, may have a determined and specific duration less than that indicated, which in any case will be shown before proceeding with the contracting.


The rates applicable to each of the services offered through the platform will be solely and exclusively those that are published on the online platform, these being the only valid ones, except for typographical or transcription errors, in which case the provider agrees. to change them immediately.

In the event that the payment method is by direct debit, the user expressly accepts that the provider periodically makes the corresponding economic charges in the user's bank account within the indicated periods.

The provider reserves the right to cancel the contracts made during a period of 7 days from the moment they are made in the event that it detects the existence of typographical or transcription errors in the price and/or the taxes applied to the transaction.

The provider reserves the right to make any type of modification on the rates of each service, committing itself to publish them on the platform in a visible way for users. Unless otherwise provided, the modification of rates will not be retroactive.

All contracted services will be duly invoiced and paid for prior to the provision of services or in arrears, depending on the contracting method used.

Economic amounts may only be paid by direct debit or by credit card, the provider not having access to any bank or credit card information at any time.

All rates will be increased by the amount corresponding to the taxes in force on the date of issue of the invoice, being duly reflected in the summary of each purchase.


The provider makes available to the user a user service and technical assistance according to the following characteristics:

• Hours: Monday to Friday from 9:00 a.m. to 7:00 p.m. // Saturdays from 9:00 a.m. to 1:00 p.m.

• Telephone: 900 809 965

• Email: uranolab@uranovet.com

Unless otherwise provided, the user service will be exclusively provided in Spanish.


This contract may be terminated whenever any of the following circumstances occurs:

• Breach of the obligations set forth in this contract.

• For the course of its duration, provided that one of the parties has expressly stated at least 30 days in advance their desire not to automatically renew the contract.

• The declaration of bankruptcy of the other party, or the initiation of any of said procedures or equivalent before the competent authorities, and the obligations are repeatedly breached by the latter, whether presented by one of the parties or by any third.

• In the event that the corresponding economic amounts are not paid in accordance with the agreed terms and manner. The service will be automatically blocked the day after the non-payment occurs. For its reactivation, it will only be necessary to make the payment of the corresponding economic amount.

• The dissolution, liquidation or loss of legal personality of any of the parties.

• Any change or substantial variation of the essential conditions that were indicated in this contract to carry out the execution of this contract.

In the same way, for the contract to be fully terminated, the user must pay all those economic amounts that were still pending, without the possibility of full termination without compliance with this obligation considered essential.

In the event that the contract is terminated unilaterally by the user, without duly proven and justified cause, the latter waives any type of claim for the financial amounts paid to date.


Likewise, in the terms contained in article 14 of EU Regulation 524/2013, on the resolution of consumer disputes, a direct link is provided to the online dispute resolution platform: https://ec.europa .eu/consumers/odr/main/index.cfm.


For any controversy or conflict that may arise, derived from these terms or conditions, Spanish Law will apply. The resolution of judicial conflicts will be submitted to the jurisdiction of the Courts and Tribunals of the domicile of the user or client.

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